Refund policy

Refund Policy for HYMA CABLE NETWORK

Thank you for choosing HYMA CABLE NETWORK for your cable and internet services. We strive to provide a seamless and reliable experience for our valued customers. Please take a moment to review our refund policy, which outlines the terms and conditions related to refunds for our services.

  1. Subscription Refunds:
    • Once a customer subscribes to our plans and completes the payment, no refunds will be issued. We encourage customers to review our plans and services carefully before making a subscription.
  2. Device Replacement and Technical Support:
    • In the event that a customer’s setup box or other cable and internet devices provided by HYMA CABLE NETWORK are damaged, our technical support team will promptly replace the damaged equipment with a new one.
    • Our team will also work diligently to rectify any technical issues or problems related to our services to ensure uninterrupted service for our customers.
  3. No Refunds for Damaged Devices:
    • While we guarantee the replacement of damaged devices, HYMA CABLE NETWORK does not provide refunds for damaged equipment. Our commitment is to replace the equipment and resolve technical issues to maintain the quality of service.
  4. Cancellation Policy:
    • Customers have the option to cancel their subscription at any time. However, please note that cancellation does not entitle the customer to a refund for the current subscription period.
  5. Refund Disputes:
    • Any dispute or claim for a refund must be brought to the attention of HYMA CABLE NETWORK within 15 days of the occurrence. Our team will investigate the matter and, if necessary, provide a suitable resolution.
  6. Policy Changes:
    • HYMA CABLE NETWORK reserves the right to modify or update this refund policy at any time. Customers will be notified of any changes through our official communication channels.

By subscribing to HYMA CABLE NETWORK services, customers acknowledge and agree to the terms outlined in this refund policy. If you have any questions or concerns, please contact our customer support team at hcncablervp@gmail.com.

Thank you for choosing HYMA CABLE NETWORK.

HYMA CABLE NETWORK

9491111128 , 8985250639

19/12/2023

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