Shipping and Delivery Policy for HYMA CABLE NETWORK
Thank you for choosing HYMA CABLE NETWORK for your cable and internet services. We are committed to providing a seamless and efficient subscription experience for our customers. Please take a moment to review our Shipping and Delivery policy, which outlines the process for obtaining and activating the necessary devices for our services.
1. Virtual Subscription:
- All subscriptions with HYMA CABLE NETWORK are virtual, and no physical products are shipped to customers. The entire subscription process, including plan selection and payment, is conducted online through our user-friendly website at www.hcncable.com.
2. Activation of Services:
- Once a customer completes the online subscription process, our team will promptly activate the cable service for the customer’s TV and internet through the provided setup box and router. There is no need for customers to wait for physical delivery.
3. Installation of Devices for New Subscriptions:
- For new subscriptions, our professional installation team will visit the customer’s home to install the required devices, including the setup box and router, at no additional cost. This ensures a smooth and hassle-free initiation of services.
4. Virtual Assistance:
- In cases where virtual assistance is required, our customer support team is available to guide customers through the setup process remotely. We provide step-by-step instructions to ensure customers can easily activate their services.
5. No Shipping Charges:
- Since there is no shipping of physical products involved in our subscription process, customers are not charged any shipping fees. All costs associated with device installation are included in the subscription plan.
6. Transparent Communication:
- Customers will receive clear communication regarding the activation process and, if applicable, the scheduled installation visit from our team. Any updates or changes to the installation schedule will be communicated promptly.
7. Customer Support:
- Our customer support team is available to assist with any questions or concerns related to the activation of services, device installation, or any other subscription-related inquiries. Customers can reach out to us at hcncablervp@gmail.com .
By subscribing to HYMA CABLE NETWORK services, customers acknowledge and agree to the terms outlined in this Shipping and Delivery policy. If you have any questions or concerns, please contact our customer support team.
Thank you for choosing HYMA CABLE NETWORK.
HYMA CABLE NETWORK
9491111128 , 8985250639
19/12/2023